F.A.Q.

Q.How to order your products?

A.We accept online credit card payments via Paypal,  & Google Checkout, to order just click the "add to shopping cart" button and follow the check out process.The last step enter your credit card information on the secure payment page and you're one. We also accept orders via email at eric@xsellant.com. An invoice will be sent to you and you will make payment via Paypal or Google Checkout.

Q.Do you offer Free shipping?

A.Yes, we offer Free shipping on all orders over $100 to USA customers only!

Q.How many days can I expect to receive my order?

A.Shipping takes 5 business days anywhere in the USA. We will provide you with a tracking number within 2-3 days of your order so you can track the progress of your shipment online.

Q: What's your return policy?
 
A.We accept all Returns within 30 days from the time you receive your order except handbags. There will be a 20% re stock fee on all items and must be return in original packaging. A return will be accepted within 7 days from the time you receive the order. All handbags sales are Final. Please refer to our return policy for more information.

Q: Do you offer phone support?
A: Sorry right now we don't offer phone support, but we respond to all emails within 24 hrs. Please contact us by email at info@xsellant.com, sales@xsellant.com, eric@xsellant.com and orders@xsellant.com. If you would like to email us your order please email eric@xsellant.com.

Q: What payment methods do you accept? 
A: We accept Paypal, Google Checkout & Monday Orders. All Major credit cards are accepted! Your order is secure and safe with Paypal and Google Checkout.

Q:Do you ship internationally?
A: We only ship to USA and Canada. However Dicks Cottons sunglasses and Rise N Shine Couture Clothing can ship to all Countries. We are not responsible for taxes and duty/customs fees.

Q: How long will it take for my order to be processed? 
A: Most of the orders are processed and shipped within 2 business days.

Q: Do you have a Retail Store? 
A: No we do not have a retail store. In the future as Our company grows this might be something we would consider.

Q: What is your Privacy policy?
A: Xsellant.com collects customer data which is provided voluntarily in and effort to improve our customer's online shopping experience and for our marketing efforts. We do not rent or sale any of your personal information. Your credit card information is safe and secure through Paypal's secured website. Customers are only added to our e-mail list if they Opt to register to receive sales, promotions, coupons, newsletter or enter a contest. Customers have the option to be removed from our list at any time.

To be removed from our mailing list, please send an email to eric@xsellant.com with your email and complete address and you will be removed within 24 hours.

Q: What if I need to change my order? 
A: There is no problem to change your order before it ships. Please email us as soon as possible at sales@xsellant.com.